Code Of Conduct

Code Of Conduct

As the company and the team continue to grow and expand, it requires some rules and regulations to protect the team’s benefit. This code of conduct defines who we are and how we work together. We do everything possible to create a fair and productive workplace, but we want you to be part of it. We’ve created this handbook to guide you.

This code of conduct isn’t a contract or a guarantee of employment. It’s a collection of our expectations, commitments, and responsibilities. We can’t cover every single case of conduct, but we trust you to always use your best judgment. The list will update from time to time if we observe there is some behavior that is not acceptable. Please read this code of conduct carefully and consult it whenever you need to,  please reach out to your manager or HR if you face any issues or have any questions.

Failing to comply with the code of conduct will result in punishment RM50 – RM100, and if the damage is serious to the company, staff or customer will be issued a warning letter.

 

KFITNESS MANAGEMENT

Our company dress code is sportswear. No slippers are allowed while working in the gym. We expect you to be clean when coming to work and avoid wearing clothes that are unprofessional.

This section deals with all things digital at work. We want to set some guidelines for using computers, phones, our internet connection and social media to ensure security and protect our assets.

2.1 Internet usage

Our corporate internet connection is primarily for business. You must not use our internet connection to:

  • Download or upload obscene, offensive or illegal material.
  • Send confidential information to unauthorized recipients.
  • Invade another person’s privacy and gain access to sensitive information.
  • Download, upload, or stream movies, music (besides the company’s Spotify), material, or software.
  • Visit potentially dangerous websites that can compromise our network and computers’ safety.
  • Perform unauthorized or illegal actions, like hacking, fraud, or buying/selling illegal goods.

When you are experiencing a conflict of interest, your personal goals are no longer aligned with your responsibilities towards us. For example, having part-time personal training is a conflict of interest.

In other cases, you may be faced with an ethical issue. For example, accepting a bribe may benefit you financially, but it is illegal and against our business code of ethics. If we become aware of such behavior, you will lose your job and may face legal trouble. For example, let your friend to using a gym facility without paid or company acknowledgment.

For this reason, conflicts of interest are a serious issue for all of us. We expect you to be vigilant to spot circumstances that create conflicts of interest, either to yourself or for your direct reports. Follow our policies and always act in our company’s best interests. Whenever possible, do not let personal or financial interests get in the way of your job. If you are experiencing an ethical dilemma, talk to your manager or HR and we will try to help you resolve it.

This section deals with all the things at work. We want to set some guidelines for some action to ensure the satisfaction of customers.

4.1 Polite to customer

Always be polite to customers. Don’t scold, shout, or talk loud to customers even they might do some mistakes or offense to the gym rules. If you encounter rude customers, please politely ask them to leave. Do mind your body language as it could represent that you are angry and looking for a fight.

4.2 Customer’s belonging & lost found

Customers might temporarily place or forget to take their belonging. Please collect it and place it nicely at the counter instead of “throwing” it at the counter.

All the lost found have to keep at least 7 days for the non-valuable items (for example, towel, cloth, shampoo, etc) and

You are not allowed to take back any lost found even there is no claim by anyone.

5.1 Cooking in the gym

Cooking in the gym is not allowed but heating up the food with a microwave is allowed. Some light cook is allowed but please ensure the smell is not blowing toward the gym. Please ensure cleanliness after cooking and please throw the food waste in the correct place. (Outdoor rubbish bin)

5.2 Eating in the gym

You can have your meal in the gym but only in the allowed area (bar table). You are not allowed to have food at the workout area and reception counter.

5.3 Water supply

You can refill your water by using the water supply provided by the company. The rest of the inventory of water, soda drinks, energy drinks are purely for sale. You can purchase the drinks with staff purchase.

You are allowed to train in the gym during your personal time. However please follow the gym rules and avoid performing any action that brings uncomfortable to others such as: banging the machine, making excessive shouts, throwing and dropping the weight heavily, and making excessive noise.